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For maintenance and field service companies

Every service visit, with a report and the customer's sign-off.

From scheduling to closing: your technicians arrive with the work order on their phones, follow the checklist, log parts and photos, and the customer signs off on site.

Live boardSample data
  • WO-0261In progress
  • WO-0262Scheduled
  • WO-0263En route
  • WO-0264Closed
  • WO-0265Pending sign-off
  • WO-0266On site
  • WO-0267Waiting for parts
  • WO-0268Scheduled
  • WO-0269Closed
  • WO-0270En route
  • WO-0271In progress
  • WO-0272Closed
12 sample work orders7 cycles completed today

What changes in your operation

Fewer calls and messages, more work done and validated.

  • You know where every order stands

    Every order in its state: scheduled, en route, in progress, pending sign-off or closed.

  • Works without signal

    Technicians work in basements or plants with no connection, and everything syncs when they're back online.

  • The report, with the customer's sign-off

    The checklist, photos, parts and customer sign-off build the technical report.

  • Findings don't get lost

    A critical finding blocks the order and alerts the supervisor right away.

One cycle, end to end

This is how every work order moves in Vantia Field, with your operation's names.

Step 1 of 5
Work order WO-0262En route
The state changesDeparture: from Scheduled to En route.

The protocol, in your team's pocket

Technician: open the task, follow the checklist and attach photos. Nothing to install.

  • Step by step, nothing skipped

    The protocol guides every item; required ones can't be left blank.

  • Photos as evidence

    Photos stay on the task, and Technical supervisor sees them when validating.

  • Findings, on the spot

    If something isn't right, it's logged in seconds and the right person is alerted.

Work orderPreventive maintenanceMaintenance checklist
2 of 5
Maintenance checklist

Your operation's KPIs

Ready from day one, calculated from the real work.

  • 94%On-time work orders
  • 87%First-Time Fix Rate
  • 3 hResponse time
  • 2 hTime on site

Sample values

Every role, with what it needs

The same information, seen from where each person decides.

  • Planner

    Watches the live board and runs the day from a single screen.

  • Technician

    Gets their tasks on the phone and does them step by step.

  • Technical supervisor

    Validates with evidence and resolves what gets reported before it escalates.

  • Service manager

    Sets up the operation and watches the company-wide KPIs.

Security

Enterprise-grade security

Your data is yours, and only the right people see it.

  • Isolation per company

    Each company sees only its own data, enforced in the database.

  • Encryption

    In transit and at rest; photos through expiring links.

  • Audit trail

    Every change is recorded with who, what and when.

  • Google Cloud

    Managed infrastructure, with backups and high availability.

FAQ

Frequently asked questions

Does it work offline?

Yes. The technician app keeps the order, the checklist and the photos on the phone, and syncs when the signal returns.

Does the customer get a report?

Yes. Before the order is closed, the technical report is built with the checklist, photos, parts and the customer's sign-off, and then approved.

How long does it take to roll out?

A typical operation starts in days: we load your locations and resources, define the protocols and teams, and your staff starts using the phone app.

Does my team need to install anything?

No. The app opens from the phone browser, with big buttons and built for field work.

Can I use my own names?

Yes. Each company defines its vocabulary: "Room", "Bed", "Equipment"; "Order" or "Request". The whole platform speaks like your operation.

Is my data safe?

Each company is isolated in the database, everything is audited and the platform runs on Google Cloud.

What support is included?

We help you get started and you have email support; larger plans add priority support.

Request a demo

See your operation in real time

In 30 minutes we show you Vantia Field with a case from your industry.

  1. 1You tell us how your operation works.
  2. 2We show you Vantia Field already set up for your industry.
  3. 3You decide whether to continue, with no commitment.